Phil M Jones is one of the world’s leading authorities on influence, persuasion, and the language of human decision-making.

As the author of the global phenomenon Exactly What to Say®, Phil’s work has reached over 3 million people worldwide, been translated into dozens of languages, and adopted by organizations across more than 800 industries in over 60 countries. His ideas are trusted not because they sound good, but because they work in the moments that matter most: sales conversations, leadership decisions, negotiations, and all high-stakes human interactions.

Phil is widely recognized for his ability to distill complex human behavior into practical, repeatable frameworks that professionals can apply immediately. His flagship concepts around knowing Exactly What to Say, When to Say It, and How to Make It Count, have become embedded in leadership development, sales training, healthcare communication, financial services, and executive performance worldwide.

Beyond the stage, Phil serves as a strategic advisor to senior leaders and global brands, helping organizations identify their most critical conversations and engineer the language required to improve outcomes. His counsel is sought not only by executives, but by other thought leaders who value precision, clarity, and real-world application over theory.